How to send us logs and save files (and why you should do that)

21 votes

When Timberborn stops working, you should see a screen that allows you to send an anonymous crash report (see below). These reports are invaluable for our programmers, helping them identify the cause of your game's death and find a fix. Logs and saves help us find other Timberborn bugs as well.

Sometimes, however, the post-crash screen doesn't appear. If that's the case please send the logs and saves manually using our dedicated e-mail address: logs@mechanistry.com.

Where to find the logs and saves you can attach?

*Save games (Windows):
C:\Users\[user]\Documents\Timberborn

*Logs (Windows):
C:\Users\[user]\AppData\LocalLow\Mechanistry\Timberborn

*Save games (macOS):
~/Documents/Timberborn

*Log files (macOS):
~/Library/Logs/Mechanistry/Timberborn

Note that the AppData (Windows) and Library (macOS) directories might be hidden in your file browser.

Thanks!

On it! Crash Suggested by: Miami Upvoted: 26 Nov Comments: 3

Comments: 3

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